Terms and Conditions

 

1. INTRODUCTION

 

1.1 Welcome to ESG monitor. Please read these Terms and Conditions and the ESG monitor Privacy Policy prior to purchase of products, services and technologies or using any portion of the ESG monitor website (the “Site,” which consists of all content and pages located within the esgmonitor.uk web domain). These terms and conditions and Privacy Policy are agreements (the “Agreements”) between you and esgmonitor.uk. By using the Site, you accept and agree to be legally bound by the Agreements, whether or not you are a registered user. If you do not understand or do not wish to be bound by the terms of the Agreements, you should not use the Site.

 

1.2 ESG monitor reserves the right to modify these Terms and Conditions at any time without advance notice. Any changes to these Terms and Conditions will be effective immediately upon posting on this page, with an updated effective date. By accessing the Site after any changes have been made, you signify your agreement on a prospective basis to the modified Terms and Conditions and all of the changes. Be sure to return to this page periodically to ensure familiarity with the most current version of these Terms and Conditions.

 

1.3 This document does not affect any statutory rights you may have as a consumer (such as rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 or the Consumer Rights Act 2015).

 

2. INTERPRETATION

 

2.1 In these terms and conditions:
(a) “We” means ESG monitor; and
(b) “You” means our customer or prospective customer, and “us”, “our” and “your” should be construed accordingly.

 

3. LICENSE AND ACCESS

 

Subject to your compliance with these Terms and Conditions and any Service Terms, and your payment of any applicable fees, ESG monitor or its content providers grant you a limited, non-exclusive, non-transferable, non-sub licensable license to access and make personal and non-commercial use of the ESG monitor products and services. This license does not include any resale or commercial use of any ESG monitor services, or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of any ESG monitor services, or its contents; any downloading, copying, or other use of account information for the benefit of any third party; or any use of data mining, robots, or similar data gathering and extraction tools. All rights not expressly granted to you in these Terms and Conditions or any Service Terms are reserved and retained by ESG monitor or its licensors, suppliers, publishers, rights holders, or other content providers. No ESG monitor Service, nor any part of any ESG monitor service, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ESG monitor. You may not misuse the ESG monitor services. You may use the ESG monitor services only as permitted by law. The licenses granted by ESG monitor terminate if you do not comply with these Terms and Conditions or any Service Terms.

 

4. BUSINESS CUSTOMER

 

4.1 Business customer in addition to Terms and Conditions need to contact us for business specific Service Terms.

 

5. ORDER PROCESS

 

5.1 The advertising of products or service on our website constitutes an “invitation to treat” rather than a contractual offer.

 

5.2 No contract will come into force between you and us unless you complete the processes of ordering and payment for the product and services through our website.

 

6. PRODUCTS AND SERVICES

 

6.1 The following types of products are or may be available on our website for direct sale to customers from time to time: [Audio, Digital, and Print Content, Online Training and Instructional Courses and Program services and Technologies].

 

6.2 We may periodically change the products available on our website, and we do not undertake to continue to supply any particular product or type of product or Services.

 

7. PRICES

 

7.1 Our prices are quoted on our website.

 

7.2 We will from time to time change the prices quoted on our website, but this will not affect contracts that have previously come into force.

 

7.3 In addition to the price of the products, you will have to pay a delivery charge for some product such as print book, which will be notified to you before the contract of sale comes into force.

 

8. PAYMENTS

 

8.1 You must pay the prices of the products you order for product and service to be delivered to you.

 

8.2 Payments may be made by any of the permitted methods specified on our website from time to time.

 

8.3 If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within [7 days] following the date of our written request:
(a) An amount equal to the amount of the charge-back;
(b) All third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
(c) An administration fee; and
(d) all our reasonable costs, losses and expenses incurred in recovering the amounts referred to in this Section 8.3 (including without limitation legal fees and debt collection fees), and for the avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this Section 8.3.

 

9. DELIVERIES

 

9.1 Paid content will be delivered when you are granted access to download product from our website on to your device or product is delivered to your specify email address.

 

9.2 Our online training, courses and program are delivered when Licence or Access right is issued to you via your specify email address.

 

9.3 We will arrange for the physical products such as print book you purchase to be delivered to the delivery address you specify during the order process.

 

9.4 We will use reasonable endeavours to deliver your physical products such as print book products on or before the date for delivery set out in the order confirmation.

 

9.5 We do guarantee that unless there are exceptional circumstances all deliveries of products will be dispatched within [30] days following the later of receipt of payment and the date of the order confirmation.

 

10. RIGHT TO CANCEL AND REFUND

 

10.1 You have the right to cancel your order before you pay and download the paid content or access the ESG monitor Academy content.

 

10.2 You would not get a refund for content you have downloaded or have accessed.

 

11. WARRANTIES AND REPRESENTATIONS

 

11.1 You warrant and represent to us that:
(a) You are legally capable of entering into binding contracts;
(b) You have full authority, power and capacity to agree to these terms and conditions;
(c) All the information that you provide to us in connection with your order is true, accurate, complete and non-misleading; and
(d) You will be able to take delivery of the products in accordance with these terms and conditions.

 

11.2 We warrant to you that:
(a) We have the right to sell the products and service that you buy;
(b)The product and service conform with description; and
(c) The product will be reasonable fit for purpose.

 

12. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

 

12.1 All information, content, materials, products and other services included on or otherwise made available to you through the ESG monitor services are provided by ESG monitor on an “as is” and “as available” basis, unless otherwise specified in writing.

 

12.2 To the full extent permissible by law, ESG monitor will not be liable for any damages of any kind arising from the use of any ESG monitor service, or from any information, content, materials, products or other services included on or otherwise made available to you through any ESG monitor service, including, but not limited to direct, indirect, incidental, punitive, and consequential damages, unless otherwise specified in writing.

 

13. GOVERNING LAW, JURISDICTION AND COMPLAINTS

 

13.1 By using any ESG monitor service, you agree that laws of England and Wales, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and ESG monitor.

 

13.2 Any dispute or claim relating in any way to your use of any ESG monitor Service, or to any products or services sold or distributed by ESG monitor or through esgmonitor.uk will be resolved by binding arbitration, EU Commission’s Online Dispute Resolution (“ODR”) Platform. Rather than in court, except that you may assert claims in small claims court if your claims qualify.

 

Effective Date : March 1, 2018.